In today's rapidly evolving threat landscape, organisations need more than just security products—they need partners with proven expertise to implement and support these solutions effectively. The Fortinet ETSP Partner (Engage Tech Support Partner) programme represents Fortinet's highest level of technical partnership, ensuring clients receive exceptional support from thoroughly vetted integration partners.
Understanding the Engage Tech Support Partner Programme
The Engage Tech Support Partner designation represents the pinnacle of technical expertise within Fortinet's partner ecosystem. This exclusive programme was developed to ensure customers receive the highest level of technical support and service implementation.
Achieving ETSP status requires partners to demonstrate:
- Substantial investment in technical team development
- Completion of advanced Fortinet Expert Certification pathways
- Proven expertise across the complete Fortinet security portfolio
- Commitment to maintaining exceptional service quality standards
This rigorous selection process is so selective that Nomios is one of only three partners to have achieved this status in the UK, and one of just five partners in France, highlighting the exceptional nature of this technical recognition.
Key Differentiators: Standard vs. ETSP Partners
Standard Fortinet Partner
A standard partner typically provides:
- Basic product knowledge and implementation capabilities
- Standard support channels and response times
- General deployment methodologies
Fortinet ETSP Partner
An ETSP partner delivers enhanced capabilities:
- Priority Fortinet Technical Support: Tickets opened by ETSP partners receive expedited handling, reducing resolution times significantly.
- Direct Expert Access: Technical teams work directly with Fortinet's senior engineers, enabling efficient communication on complex security challenges.
- Advanced Technical Training: ETSP partners regularly participate in specialised troubleshooting workshops and technical deep-dive sessions.
- Early Technology Access: ETSP partners receive advance information about Fortinet's technology roadmap, allowing better preparation for upcoming security enhancements.
Business Benefits of Working with a Fortinet ETSP Partner
1. Faster Incident Resolution
Security incidents demand swift resolution. ETSP partners' privileged access to Fortinet Technical Support channels means critical issues are addressed more rapidly. According to Fortinet's internal metrics, tickets submitted by ETSP partners are typically resolved up to 40% faster than standard support requests.
2. Expert-Level Implementation and Configuration
ETSP partners employ Fortinet Certified Engineers with comprehensive knowledge of the entire security portfolio. This expertise translates to:
- More resilient security architectures
- Optimised configuration for maximum protection
- Seamless integration with existing infrastructure
- Enhanced performance through expert tuning
3. Strategic Security Guidance
Beyond implementation, ETSP partners provide strategic guidance to:
- Align security investments with business objectives
- Navigate complex regulatory requirements
- Optimise licensing and total cost of ownership
- Develop comprehensive security roadmaps
4. Proactive Risk Management
ETSP partners employ a proactive approach to security, identifying and addressing potential vulnerabilities before they can be exploited. This preventative methodology helps reduce security incidents, minimise breach impact, and ensure business continuity.
Nomios: An Elite Fortinet ETSP Partner Across Europe
Nomios stands out as one of the most distinguished Fortinet ETSP Partners in Europe, having achieved this prestigious accreditation in multiple countries. As one of only three partners with ETSP status in the UK and one of just five in France, Nomios represents the elite tier of Fortinet technical expertise in the region.
Our team of Fortinet Certified Engineers demonstrates mastery across the entire Fortinet portfolio, including:
- FortiGate NGFW Specialists: Expert implementation of next-generation firewall solutions
- Centralised management through FortiManager
- Comprehensive visibility via FortiAnalyzer
- Network access control with FortiNAC
- Security information and event management via FortiSIEM
- Endpoint protection through FortiEDR
- Specialised OT/IoT security solutions
This holistic expertise ensures that all components of the Security Fabric Implementation work together seamlessly, providing comprehensive protection across the entire attack surface.
Why Partner Selection Matters for Security Success
Selecting the right implementation partner significantly impacts security outcomes:
Optimised Investment Value
An ETSP partner helps organisations correctly size security solutions, maximise value from flexible licensing models, and reduce operational overhead through efficient configuration.
Regulatory Compliance Assurance
With constantly evolving compliance requirements, ETSP partners help identify applicable regulatory frameworks, implement appropriate technical controls, and maintain ongoing compliance through updates and audits.
Seamless Ecosystem Integration
Modern IT environments are increasingly complex. ETSP partners excel at integrating Fortinet solutions with existing security tools and ensuring interoperability across multi-vendor environments.
Knowledge Enhancement
ETSP partners contribute to internal team development through customised training programmes, knowledge transfer during implementation, and ongoing advisory support.
Fortinet Solutions Deployment Expertise
The comprehensive Fortinet Solutions Deployment expertise of ETSP partners encompasses:
- Next-generation firewall implementation and optimisation
- Advanced threat protection configuration
- Secure SD-WAN deployment
- Zero Trust Network Access implementation
- Cloud security architecture design
- Security automation and orchestration
- Centralised management and visibility solutions
This breadth of capabilities ensures that organisations can leverage the full potential of their Fortinet investments, maximising security effectiveness while simplifying management.
ETSP Partnership as a Strategic Advantage
In an era where cybersecurity directly impacts business continuity and reputation, selecting a Fortinet ETSP Partner represents a strategic decision. Beyond the implementation of technical solutions, an ETSP partner provides differentiated expertise, strategic guidance, and peace of mind in the face of evolving threats.
By choosing Nomios—one of the select few organisations to achieve ETSP status across multiple European countries—you gain access to the highest level of Fortinet Expert Certification and technical capability, ensuring your security investments deliver maximum protection and business value.
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